Rooming-In: Creating a Better Experience

Creating a Better Patient Safety Culture in Taiwan: The Viewpoints of Physicians and Registered Nurses

Background: Patient safety culture in healthcare organizations has become an important issue globally for improving medical services. In 2016, Taiwan’s National Health Insurance (NHI) system covered 99.6% of Taiwan’s population. With the enhancement of medical quality, patients expect medical service providers to care more about safety and medical service. Understanding physici...

Creating a better above-the-fold experience: Predicting news article preferences

News-article preferences provide a ripe area for learning. Readers have differing, and sometimes complicated, preferences. While it is reasonable to assume that a reader’s indicated past history is correlated with future preferences, preferences are likely somewhat variable depending on, e.g., the time of day. Editorial responsibilities aside, a good algorithm would save users time by directing...

Experiences in Authoring Hypermedia: Creating Better Presentations

The first part of this chapter discusses the lessons that have been learned by the author during her involvement with a number of academic and commercial hypertext projects. This experience has been gained through conducting controlled reader studies, where inadequacies of the final document interface can be found, and through observations of authors trying to create material in the new medium ...

00046 A Better Choosing Experience

Cost Stickiness: Value Creating or Value Destroying (The Iranian Experience)

This research reviews and tests two contradicting notions in cost stickiness literature by empirical recognition of the consequences of cost stickiness. Cost stickiness is consistent with both rational resource planning and opportunistic incentives of manager to increase personal benefits arising from status and power. Although both mechanisms involve asymmetric retention of slack, some of the ...